CAD

Altair CAD & EMS Solutions

The Altair CAD System automates the entire emergency dispatch work flow starting from call taking, medical questionnaire on incident details, criteria-based selection and automated dispatching of ambulance, incident follow up, hospital selection based on capacity and facility, driver communication and mobility-based follow-up of first response units. This shall be combined with tools for performance management, business intelligence and fleet management
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How it works ?

The Altair CAD System automates the entire emergency dispatch work flow starting from call taking, medical questionnaire on incident details, criteria-based selection and automated dispatching of ambulance, incident follow up, hospital selection based on capacity and facility, driver communication and mobility-based follow-up of first response units. This shall be combined with tools for performance management, business intelligence and fleet management

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Call taking

Medical questionnaire on incident details

Criteria-based selection and automated dispatching of ambulance

Incident follow up and performance

Features

    • Routing triage based on vehicle location, status, estimated arrival time (ETA), staff and equipment
    • Automated criteria-based dispatch based on case questionnaire
    • Automatic triage program configuration
    • Hospital/Facility Capacity Monitoring
    • Driver Mobility Unit
    • AVL/GPS Tracking & Fleet Management Integration
    • Electronic Patient Care Records
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    • Top Management & Executive Level Dashboards
    • Performance & QoS Monitoring
    • BI & Statistical Analysis
    • Scheduled Patient Transfer Service Management
    • Integration with CRM and call center capabilities
    • Mobile tablets mounted in vehicles enabling communication with call center, incident information receipt, navigation and follow up
    • Real-time automated incident monitoring
    • Smart Driver Tablet for on-board access
    • Citizen App for public emergency reach

Benefits

    • Faster emergency response times
    • Live savings and quality of ambulatory / health services
    • Optimized first response emergency services to citizens
    • Automation of incident lifecycle
    • Effective utilization of ambulance assets & resources
    • Proactive Emergency Service Management
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